Many businesses now require their employees to work from home as well as at the office which means voice communications including conference calls, video conferencing and mobile communications are essential in today’s business world.
Voice-over-IP or VoIP systems were popular phone systems pre pandemic – not just because they were usually cheaper than on premise PABX systems but because they offered more flexibility to integrate with other software systems to enhance business processes. This is even more important today and the reason why VoIP is the preferred solution for most businesses.